Privacy Policy
Last updated: 20 March 2026
1. Introduction
Seeverb Limited (“Company,” “we,” “us”) operates the Echovox platform. This Privacy Policy explains how we collect, use, and protect your personal information when you use echoxovi.org and the Service.
2. Information We Collect
Information you provide:
- Account data (name, email, password)
- Payment information (processed by our third-party payment provider; we do not store full card details)
- Scripts and text you submit for voice generation
- Support enquiries and feedback
Automatically collected:
- Device and browser information
- IP address and approximate geolocation
- Usage data (pages visited, features used, session duration)
- Cookies and similar technologies (see Section 5)
3. How We Use Your Information
- Provide and maintain the Service
- Process transactions and manage your account
- Respond to support enquiries
- Improve and personalise your experience
- Analyse usage to enhance features and performance
- Detect and prevent fraud or abuse
- Send administrative communications
- Comply with legal obligations
4. Sharing and Disclosure
We do not sell your personal information. We may share data with:
- Service providers (hosting, payment processing, analytics) under contractual data protection obligations
- Legal authorities when required by law
- Business transfers in connection with a merger or acquisition
5. Cookies
We use cookies to operate and improve the Service.
| Type | Purpose | Duration |
|---|---|---|
| Essential | Authentication, security, basic functionality | Session / 1 year |
| Functional | Preferences (language, consent choices) | 1 year |
| Analytics | Usage patterns, performance measurement | Up to 2 years |
You can manage cookies through your browser settings. Disabling certain cookies may affect functionality.
6. Data Retention
We retain personal information while your account is active or as needed to provide the Service. On account deletion, personal data is removed within 30 days, except where retention is required for legal compliance.
7. Data Security
We use industry-standard measures including encryption in transit (TLS/SSL), secure infrastructure, and access controls. No method of transmission is 100% secure, and we cannot guarantee absolute security.
8. International Transfers
Your data may be processed in jurisdictions outside your country of residence. We ensure appropriate safeguards are in place in accordance with applicable data protection laws.
9. Children’s Privacy
The Service is not directed to individuals under 18. We do not knowingly collect data from children.
10. Your Rights
Depending on your jurisdiction, you may have rights to access, rectify, erase, restrict, port, or object to processing of your personal data. To exercise these rights, contact admin@echoxovi.org. We respond within 30 days. UK and EEA users may also lodge complaints with their local supervisory authority under the UK GDPR or EU GDPR.
11. Third-Party Links
The Service may link to third-party websites. We are not responsible for their privacy practices.
12. Changes
We may update this policy from time to time. Material changes will be posted with a revised date. Continued use constitutes acceptance.
13. Contact
Seeverb Limited
Email: admin@echoxovi.org
Echovox is a product of Seeverb Limited. See also our Terms of Service and Refund Policy.